Kootenai Health Virtual Care offers virtual care visits for certain types of appointments with Kootenai Clinic and Kootenai Heart Clinics. These visits include consults, annual wellness visits, follow ups, and more! Seeing your provider through virtual care provides you the same quality time and attention that you would receive from an in-person visit, but from the comfort of your home or a clinic near where you live. Kootenai Health’s virtual care appointments are secure, there are no software or apps to download. You simply click the link provided by your caregiver from your smartphone or computer!
Patients feel secure in the fact that they are receiving dedicated, focused attention from our talented team of physicians at Kootenai Clinic and Kootenai Heart Clinics. Clinical staff are present at each appointment to help you navigate the experience. They ensure vitals are taken and proper medical records and information are provided. This allows your doctor to closely focus on you and the reason for your visit.
The team that helps facilitate your virtual care visit is a highly qualified group of individuals whose professional backgrounds collectively make Kootenai Virtual Care one of the best virtual healthcare experiences for both patients and providers. Kanan Silvas, M.D. is the Regional Medical Director of Virtual Care and has this to say about virtual care as an important element to a comprehensive care experience.
“Virtual care allows healthcare to be focused on our most important people – our patients. It allows patients to be connected with the physicians and specialists they need at a location that is most convenient and affordable to them. At current state, healthcare is tremendously burdensome to patients when every interaction with a healthcare provider requires an in-person visit. It requires time off of work (either personally or for care givers), it requires travel expenses, and it requires time to and from the appointment. While not all care can be 100% virtual all of the time, it allows the opportunity to provide and obtain care where physical touch is not absolutely needed to allow for the optimal health outcomes.”
Kanan Silvas, M.D., Regional Medical Director of Virtual Care
Scroll to the bottom of this page to read the bios of the core team responsible for building and orchestrating the quality experience patients have come to expect through Kootenai Health Virtual Care.
First-time patient? Contact the Appointment Center at (208) 625-6767.
To schedule subsequent virtual care visits* with your provider, contact your preferred clinic directly. Find a clinic location here.
*Some limitations to visit types apply.
Getting Ready for Your Virtual Care Visit
- The process is simple and convenient to use
- Your provider’s office will provide you the date and time of your appointment as well as a link to access the provider’s personalized virtual waiting room. For example, the link will look similar to this (doxy.me/YourDrsName)
- No downloads or accounts necessary
Tips:
- Have a good internet connection
- Restart your device prior to your appointment
- Use the “Start Test” button in the waiting room
Getting Started
Kanan Silvas, M.D.
Regional Medical Director of Virtual Care
Read Dr. Silvas’ bio !
Ken Mills, RN
Director, Virtual Care and Digital Health
Read Ken’s bio !
Katie Chaffin, PMP
Project Manager
Read Katie’s bio !
